Shipping policy

Shipping Methods

LuminaTulle offers Standard Shipping for all orders. Delivery times may vary based on your location and product availability.

  • Standard Shipping: 5-10 business days
  • Processing time: 1-3 business days
  • No expedited shipping options available

Shipping Destinations

We currently ship to the following regions:

  • United States (all states)
  • Canada
  • European Union countries
  • United Kingdom
  • Australia

Additional destinations may be available at checkout.

Shipping Costs

Shipping fees are calculated based on your order total and destination. The exact shipping cost will be displayed during checkout before payment confirmation.

Note: We do not offer free shipping at this time. All orders are subject to shipping charges.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your package's journey.

Delivery Issues

If you experience any issues with your delivery, please contact us within 14 days of the expected delivery date.

Common delivery issues include:

  • Package marked as delivered but not received
  • Significant delivery delays beyond estimated timeframe
  • Damaged packaging upon arrival

Shipping Restrictions

We are unable to ship to PO boxes or military addresses. Please provide a complete physical address for delivery.

Some remote locations may have limited shipping availability or additional charges.

Contact Information

For any shipping-related inquiries, please contact our customer support team at [email protected]. We typically respond within 24-48 hours.

@2025
LuminaTulle