Tracking order
At LuminaTulle, we understand the importance of knowing exactly where your order is during its journey to you. Our streamlined tracking process ensures you stay informed every step of the way.
How to Track Your Order
- Order Confirmation
Immediately after placing your order, you will receive an order confirmation email containing your order number and details.
- Shipping Notification
Once your order has been processed and shipped, we will send you a shipping confirmation email containing your tracking number and carrier information.
- Track Your Package
Use the provided tracking number to monitor your package's progress through our recommended tracking platforms.
Recommended Tracking Platform
17Track
17Track is a comprehensive global package tracking platform that supports numerous carriers worldwide. It provides real-time updates and detailed tracking information in multiple languages.
How to use 17Track:
- Visit 17Track official website
- Enter your tracking number in the search field
- Click "Track" to view your package's current status and location
- You can also download their mobile app for convenient tracking on the go
Important Notes
- Tracking information may take 24-48 hours to update after shipment
- Different carriers may have varying levels of tracking detail
- For international orders, customs clearance may cause additional delays
- If you experience any issues with tracking, please contact us at [email protected]
Typical Delivery Timeline
Processing Time: 1-3 business days
Domestic Shipping: 3-7 business days
International Shipping: 7-21 business days (varies by destination)